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Once you have decided which software applications best suit your needs you will need to determine which data collection / management methods are most effective for your various staff members. The contents of your main computer screen, immediately after you have logged in, is referred to as the "desktop", since it is the electronic equivalent to the most frequently used folders that would have been on your actual desk. This is an appropriate analogy for stationary employees. However, in the world of Long Term Care much of your staff is moving about your facility throughout each day.
In the new information management strategies for Long Term Care, the "desktop" can take a variety of forms. A few of your employees may still need actual computers. The majority of your staff will need mobile devices or strategically deployed devices throughout the facility. These devices include wireless notebook or netbook computers, PDAs (Palm Pilots), wall mounted touch screen kiosks and thin client (dumb terminal) devices. There is not one "right" configuration. The needs of your facility will determine the devices you use.
The staff of Healthcare System Connections will help analyze these needs and implement the tools that best meet your needs.
In order to implement an effective LTC information management system you need an efficient network.
The data collection devices that you have chosen need to be able to efficiently communicate with the servers where your software and data are stored. This will involve making sure that your facility has the proper network cable installed, along with high speed switches, robust wireless access points and a firewall router capable of managing security, multiple internet connections and Virtual Private Networks (VPNs).
You may also want to implement "public" networks in your facility to allow residents and their families to access the internet.
Our staff will help you configure these networks and keep them secure. We will also help to make sure your networks are compliant with HIPAA standards.
An important facet of managing your systems in a hosted environment is Connectivity. This includes your facility connections to the Internet, the Healthcare System Connections to the Internet and the telephone company equipment between those locations. At your facility, we recommend two high speed internet connections, from separate vendors, linked by a Dual WAN routers.
We assist you with acquiring these connections and routers to maximize the reliability of your Internet access. We provide redundant high speed fiber-optic connections to our data center from multiple carriers. We provide assistance in resolving any connectivity issues with your carriers.
Reliability? These connections are at least as reliable as your local "land line" telephone service or you cable TV service. Most vendors guarantee 99% up time.
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