IT Infastructure Management
There are many compex layers in todays business networks to setup and maintain, each with it's only uniqe challanges. We have been building and maintainting networks for over 20 years. We can leverage that vast knowledge, along with our knowledge of healthcare practies for you and your IT network.

Today's healthcare IT needs are growing to require 24/7 avaiablity of all network resources. This means no longer dealing with a single PC or laptop issue here and there but managing an entire array of interconnected devices. This starts from the users device and extends to the local network and up to servers, internet connections and beyond.

We can analyze you current configuration and help you determine were you want to go and how to best achive that goal. Learn more...

Single Source Support Center
As a company, we decided to concentrate on our core capabilities, EMR software and Application Hosting. However, we wanted to be a single-source provider of IT services, i.e., we want our clients to be able to call a single phone number to get assistance with any systems they use. Even if you didn't get the software from us, we will "triage" the incident and contact the people who can resolve the issue. Because of this we have developed relationships with companies who provide high quality systems and services. We take the "Best of Breed" approach. This means you buy the best product in each niche that is required and integrate them so that all of your departments maximize their productivity. We can, and do, host software from other vendors. When asked to provide a comprehensive solution we utilize our "Best of Bread" colleagues.

Compliance Consulting
We provide consultants who can assist you with charting compliance, policy and procedure development, MDS issues, reimbursement maximization and business office issues. Our team of consultants all possess over 2 decades of Long Term Care experience.

Interoperability Projects
When implementing an Electronic Medical Record (EMR) it is essential that you have a central location for all Assessments, Evaluations, Orders, Notes, Documentation and Results. You want to be able to see the entire record of a resident's care. This is a unique challenge for Long Term Care facilities because many of the care providers are not employed within the facilities. Physician, pharmacy, lab, radiology and rehab services are frequently provided by contracted companies. The data they collect on each resident is part of the EMR and must be stored appropriately.

Each of these providers will have their own systems where they record this information. We contractually guarantee that we will perform all programming required of us to integrate cueSHIFT with your contracted care provider systems, using industry accepted protocols.

Very soon the government will be finalizing Interoperability Standards that will regulate the protocols that must be used to share data between all systems used in healthcare. We endorse these standards and are using them in our ongoing integration efforts with providers in the Mid-Atlantic region.

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